Privacy Policy

Teesside Trade Directory is operated by Lead Forge Marketing Ltd (company no. 12691769, VAT GB456484167), registered office Varsity House, 2 Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. Lead Forge Marketing Ltd is the data controller for personal data collected through this site and is registered with the ICO (registration 00015071714).

What we collect

If you contact us or submit an enquiry by form or email, we collect the details you give us, typically your name, email address and what the message is about.

How we use it

We use your details to respond to your enquiry and, where you enquire as a tradesperson, to discuss providing job enquiries to you. We do not sell your personal data.

Our lawful basis for this is our legitimate interest in handling enquiries and, where you enquire as a tradesperson about working with us, taking steps towards a contract.

Our own trade enquiry form and call handling are run through GoHighLevel, who process those enquiry details on our behalf.

Consumer quote forms

Some quote forms on this site are provided by Bark.com, who receives and controls the details you enter (name, contact details, postcode and job description) and shares them with independent local professionals so they can contact you with quotes, under their own privacy policy. We never see or store the details you enter; we receive only anonymised conversion reporting from that recipient and may be paid a fee for the introduction. Enquiries sent through our own trade enquiry form or contact details are handled by us as described above.

Cookies and analytics

We use Google Analytics (Google Ireland Ltd) to understand how the site is used. It sets cookies (such as _ga) and collects usage information including pages visited, approximate location, device and browser type, and your IP address, which is not stored in full. Quote forms provided by the recipient named above are loaded from their servers and may set their own cookies in your browser, including when the form is opened, under their privacy policy. You can control or delete cookies through your browser settings.

Business profiles

This site does not publish business profiles. Older business-profile addresses redirect to the closest trade guide on this site. To ask about something still showing an old detail, email info@teessidetradedirectory.co.uk.

Your rights

You have the right to access, correct or erase your personal data, and to object to or restrict processing. Contact info@teessidetradedirectory.co.uk to exercise any of these rights. You can also complain to the ICO at ico.org.uk.

Retention

We keep enquiry data for as long as needed to handle your enquiry and any follow-on relationship, after which it is deleted or anonymised.